Kasanyangan Microfinance Foundation, Inc.

MCLL Highway, Guiwan

Zamboanga City, Philippines

+6362 955 2656

Client Support

Mon - Fri: 8:00 - 5:00

Office Hours



Kasanyangan Center for Community Development and Microfinance Foundation, Inc. (KCCDMFI) values the confidentiality of personal data and committed in maintaining the privacy of its clients. This Data Privacy Statement (“Statement”), details how KCCDMFI uses and protects personal data for the purpose of obtaining the consent of data subject in accordance with the Republic Act No. 10173, otherwise known as the Data Privacy Act (DPA) of 2012, and its Implementing Rules and Regulations (IRR). This Statement also covers the privacy practices for our clients who apply for and obtain products and services from KCCDMFI, such as, but not limited to, deposits, loans, insurance, remittances, and other such products and services that KCCDMFI may offer from time to time.


The privacy practices described in this Statement are primarily intended for individuals in the

Philippines and are designed to comply with the provisions of the DPA and its IRR. When accessing our websites and/or availing of our services through our branch offices, you acknowledge and agree that your information may be collected, processed, and transferred within the Philippines following legal and regulatory standards for data protection that may differ from your current or home jurisdictions.


To provide the client with KCCDMFI’s financial and non-financial products and services and/or to implement client-requested transactions, KCCDMFI shall collect personal information from the client that may include, but are not limited to the following:

  • Name, Age, Date/Place of Birth, Gender, Civil Status, Nationality;
  • Address and Contact Details (Home/Business);
  • Educational Background;
  • Employment History;
  • Mother’s Maiden Name;
  • Financial Information (such as household income, expenses, balances, investments, tax, insurance, financial and transaction history, etc.);
  • Husband/Housewife Information (such as name, citizenship, date of birth, age, gender, place of birth, occupation, source of income, educational attainment and contact number)
  • Legal Dependents and Children’s Information (name, birthday, relationship to applicant, gender, educational background
  • of Household Members/Number of Children in School
  • Specimen Signature;
  • Permits, Licenses & Registrations
  • Status of Pending Civil/Criminal Cases (if any)
  • FB page conversation through our Customer Service Manager;
  • CCTV footage for security purposes;
  • Business Address
  • Email address (if any)
  • Religion
  • Valid IDs and Photos
  • Regulatory Numbers (HDMF/SSS/TIN/SSS/Philhealth)


KCCDMFI uses your personal information to provide the products and services that you have availed or intend to avail from KCCDMFI, including and together with following purposes:

  • Opening, maintaining, and/or closing of accounts;
  • Ease of contacting/communicating with clients;
  • Evaluate, approve, provide, or manage applications, financial and non-financial products and services, and other transactions that the client has requested pursuant to Republic Act 8425 (Social Reform and Poverty Alleviation Act) and Republic Act 10693 (Microfinance NGOs Act);
  • Comply with know-your-customer (KYC) information requirements as specified under the Manual of Regulations for Non-Banking Financial Institutions and other applicable regulations;
  • Conduct of credit and background information checks and verification;
  • Evaluate client’s eligibility for KCCDMFI ’s products and services, such as loan inventory and loan validation;
  • Client’s segmentation according to age, religion, gender, etc.
  • Perform risk profile and risk assessment;
  • Perform Loan Utilization Check (LUC);
  • Provide extensive and quality support to the client;
  • For internal purposes, such as administrative, operational, audit, credit and risk management;
  • Offering and processing of insurance products for the KCCDMFI Mutual Benefits Association
  • Comply with legal and regulatory requirements such as submission of data to credit bureaus, credit information companies, the Credit Information Corporation (CIC), CISA, responding to court orders and other instructions and requests from any local or foreign authorities including regulatory, governmental, tax and law enforcement authorities or other similar authorities;
  • Perform other such activities permitted by law or with your consent.


KCCDMFI collects personal information through, but not limited to, any of the following:

  • Face-to-face and/or telephone conversation with KCCDMFI representative;
  • Accomplishment and/or signing of forms/documents (e.g. KCCDMFI Membership Form, Loan Application and PN Form , Kasanyangan Community Club Membership Form, KKK Damayan Form, and Pre-exit Survey);
  • Conducting Background and credit investigation and Loan Utilization Check;
  • Inquiries to the Credit Bureau such as CIC and MIDAS.


We may share your personal information with our subsidiaries, affiliates and third parties, including members of KCCDMFI MRI, for the purposes above and with an obligation of confidentiality. Your personal information may similarly be disclosed to government agencies, supervisory bodies, tax authorities, or courts of competent jurisdictions for purposes of complying with SEC MNRC regulations, which KCCDMFI may be subject to such as Republic Act No. 9160 otherwise known as the Anti-Money Laundering Act of 2001 or Republic Act No. 9510 otherwise known as the Credit Information System Act (“CISA”), among others. If necessary, for the efficient delivery of KCCDMFI’s products and services, we may also outsource processing of your personal information to third-party service providers or

KCCDMFI MRI, consistent with the terms of this Statement and the provisions of the DPA and its IRR.


In accordance with the provisions of the DPA, Bangko Sentral ng Pilipinas (BSP), Securities and Exchange Commission (SEC)-Microfinance NGO Regulatory Council (MNRC), KCCDMFI, its employees, agents and representatives, shall handle personal information with utmost care. KCCAMDI adheres to the implemented organizational, physical, and technical security measures to maintain the confidentiality, integrity, security, and availability of all personal information under its custody.


Documents containing your personal information will be retained in the records and systems of KCCDMFI for a period no longer than ten years from the date of the resignation/termination of your account or of the specific transaction with KCCDMFI unless KCCDMFI is required by law to retain the information for a longer period.


KCCDMFI respects your rights to:

  • Be informed;
  • Object to the processing of your personal data;
  • Have reasonable access to your personal data under the custody of KCCDMFI;
  • Require immediate correction of inaccurate or erroneous personal data under the custody of KCCDMFI;
  • Suspend, withdraw or order the blocking, removal or destruction of your personal data from KCCDMFI ’s records and/or system; and
  • Be indemnified in case of violation of your rights as data subject.

You may reach us for any questions, concerns or requests you may have on your personal data and exercising the above rights.


Should you need to get in touch with us for any data privacy concerns or requests or should you have any questions or clarifications regarding the Statement, you may reach our Data Protection Officer at the following contact information:

Email                                     :     

Telephone Number            :               (062) 955 2656

Address                                :               KCCDFI Building, MCLL Highway, Guiwan, Zamboanga City

Website                               :     


We may amend or modify the terms of this Statement from time to time to ensure relevance with the relevant laws and regulations applicable to KCCDMFI. Any relevant modification will be posted on our website and distributed to all KCCDMFI Centers, Branches and Areas.