KCCDMFI successfully conducted a Customer Care Training on October 25, 2025, at the KCCDMFI 3rd Floor Building, Guiwan, Zamboanga City, facilitated by Ms. Lea A. Payud, KMFI Board of Trustee (BOT). A total of 68 participants from the Head Office and Operations joined the session aimed at enhancing service excellence and client relations.

The Customer Care Training successfully achieved its objectives by enhancing the participants’ awareness and capability to deliver excellent customer service. KCCDMFI expresses its gratitude to Ms. Lea A. Payud for her valuable insights and facilitation, and to all participants for their active engagement and commitment to improving customer service standards.